Tabsquare Pte Ltd
Country : Singapore
  • Full-time

Executive: Implementation & Technical Support

TabSquare Pte Ltd is a leading provider of front-end automation solutions. It is an innovative hyper-growth company headquartered in Singapore. Managed by seasoned professionals, it is well funded and has an impressive client list in South East Asia. Powered by in-house advanced analytics capabilities and operations consulting, TabSquare’s proprietary solutions offers the most relevant up-sell opportunities to customers, enhancing customer satisfaction as well as providing incremental revenue and reducing costs for our clients.

Responsibilities

Specifically responsible for Database and System installation, training and project management for the TabSquare products & associated interfaces.

·       Manage project timelines, installation and configuration of the TabSquare product suite

·       Track and resolve issues and escalate issues when required

·       Provide application training with a demonstrated understanding of Application, Database and content management systems

·       Be familiar with and adhere to the latest training and installation standards and procedures

·       Work with internal support and product teams to ensure service level requirements are exceeded

·       Work with customers to ensure that contractual service expectations are exceeded

·       Provide pre sales support to the local sales team

·       Perform other duties as requested or as deemed appropriate

Requirements

·       NITEC or Diploma IT or equivalent

·       Experience with MS SQL, MySql, PHP or Socket programming desirable

·       Strong analytical, people management and project management skills

·       Excellent oral and written communication skills

·       Self motivated and excellent customer handling skills

·       Ability to work independently under pressure to meet service levels agreement


Total applicants :22 Job posted 4 months ago Total Views : 458 Unique Views : 457 Today Views : 12


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