Nessa Hearing Pte Ltd
Country : Singapore
  • Full-time

Administrative Executive-Clinic Assistant

nessa is a company born with an intrinsic purpose: to help people connect with their five senses, in particular hearing.

We believe it is a shame to miss the gentle caress of the wind in the leaves, the peaceful sound of the waves or a soothing ”I love you”, whispered amorously. We want people to fully embrace what life has to offer – the sights and sounds that move our soul.

Our passion for life drives and inspires us to create a new perception for an age-old problem by democratizing hearing. We are all about facilitating a lifestyle that’s almost a birthright, for your loved ones and for you.

Responsibilities

·       Be part of an exciting, growing team who are passionate about improving the lives of Singapore pioneers.

·       Handle communication with customers in Nessa's hearing care centre, including phone calls, face to face, emails, web chats professionally and efficiently

·       Resolve customer enquiries and requests with a positive attitude, care and professionalism

·       Proactively support the office/hearing centre's administrative tasks, such as data entry, preparing invoices and contracts

·       Adhere to company standard operation procedures

·       Proactive in providing feedback to improve work processes and customer experience

Requirements

·       Able to speak English & Mandarin.  Hokkien is a plus

·       Good communication, writing and interpersonal skills.  Must enjoy communicating and dealing with customers

·       Experience working in a clinic setting or healthcare industry is a plus

·       We value flexible thinkers with a can-do attitude

·       Basic command of window and computer

·       ITE/A-Level or Diploma preferred but not mandatory

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