Hubble Pte. Ltd.
Country : Singapore
  • Full-time

Community Engagement Management Associate

Hubble's mission is to end modern slavery and empower the construction industry with innovative data innovation. We want to change the way labour and material are traded and more importantly, the way cities are built.

Started in 2016, Hubble has tracked more than 35 million man-hours, automated 12,000 hours of manual computation, and helped construction companies save more than 10 million dollars. We are focused on building the next generation smart worksite for the Construction and Engineering industry as defined by one that is automated, connected, data driven, and predictive. We have grown rapidly without any venture fundings to become the market leader in this space in less than 1 year. Our partners include the largest Construction Companies such as Woh Hup Pte. Ltd., Koh Kock Leong Enterprise, Sante, Hexacon, Lum Chang, Chuan Lim Construction, and OAS Painting and Construction - just to name a few.

We are a collegial set up with an average age of 24 years old. We have formed the most stellar team of the brightest and most passionate. We are result oriented, self directed, creative, and collaborative. We thrive in autonomy and we have the freedom to create the future based on our shared beliefs and vision. If you are young and have a hunger for success. If you believe if yourself. If you believe that age should not be the benchmark of how good you are. Join us.

Responsibilities

 

Your duties will include:

  1. Responsible for creating an engaged Hubble community with our existing client base to ensure that all their needs and queries are met promptly
  2. Ensuring the highest happiness index in our existing client base that will lead to strong referrals and increase Hubble market share
  3. Assessing clients’ needs thoroughly when a project commences to clearly define project scope and system features required
  4. Researching and obtaining required market information in order to obtain a better understanding of the industry and clients’ operations
  5. Keeping up to date with regulations pertaining to the industry in order to ensure product alignment with regulatory requirements
  6. Working with C-level management to develop customised business and technical solutions for our clients
  7. Communicating information between Hubble and client efficiently
  8. Ensuring the highest happiness index in our existing client base and develop long-term relationships that will lead to strong referrals and increase Hubble’s market share
  9. Developing SOP related to all operational aspects of the project implementation and creating a training programme that will result in an engaging and impactful training session
  10. Completing operational requirements specifically for the project implementation with clients
  11. Leading training sessions to ensure clients’ in-depth user knowledge of our product
  12. Creating an engaged Hubble community with our existing client base and following through on all client enquiries, ensuring proper closure at all times
  13. Actively monitoring client usage and present findings to inform product development
  14. Routinely gather community engagement feedback and report key findings to management
  15. Recommending the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and/or product or packaging changes with your deep understanding of the community needs

Requirements

1. Singaporeans and PR Only

2. Effectively bilingual in English and Mandarin (Spoken)

3. 1 - 4 years working experience with specific interest in building and engagement end user communities

4. Outgoing, On the ball, detailed oriented, patient.

Salary

2500 - 3500 SGD

Total applicants :12 Job posted 9 months ago Total Views : 573 Unique Views : 573


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