Country : Singapore
  • Full-time

Operations Associate

SecretLab is a company, founded in May of 2015 and based in Singapore, that is dedicated to creating the ultimate seating experience. It is dedicated to manufacturing chairs designed for comfort over long hours of use, both at home and in the office. The Throne V2, flagship OMEGA, and TITAN lines manufactured by us are quite popular, having been well-reviewed by notable publications such as CNET, HardwareZone, and The Straits Times. SecretLab products are available worldwide, including in (but not limited to) Malaysia, Australia, the United States, and more.

At SecretLab, we are a team of highly-motivated individuals that take great pride in our work. We are ideally looking for versatile, driven, and result-orientated individuals who would be willing to share our vision. We want a pilot who can fly inverted when the engines fail. You will not be micro-managed, and will be given your own space to deliver results. You will also be heavily involved in a fast-growing startup and be a part of the team that pioneers its rapid expansion. We offer great flexibility and remuneration to our staff as we only believe in win-win scenarios.


Work Environment:

·                Work among a group of highly-motivated and like-minded individuals.

·                Non-peak operating hours of between 11am-8pm.

·                Flexible work week with one weekday and Sunday off.

·                Fully stocked pantry, with lunch provided.


·                Handling of customer support emails and enquires daily for both local and overseas customers*

·               Fulfilling orders on the back-end*

·                Liaising with overseas logistics partners*

·                Responsible for day to day delivery schedules*

·               Assist with troubleshooting issues and servicing of products

·               Documentation of issues

·               Quality control of goods and parts in warehouse and before overseas shipment

·               Daily ad-hoc task 

·               Additional job scopes and responsibilities to be taken on with time base     on strength and performance

*Denotes important tasks


·               Singaporean/PR only        

·               Must have completed NS if male

·                Minimum Diploma/A-Level

·               Physically fit (Handle 30kg of load)

·               Technically inclined and good problem solver

·                Have great customer service skills, i.e tolerance, empathy, firmness

·               Must be able to work both independently and in a team

·                Intrapreneurial thinking – take pride in your work, be driven, versatile,     initiative, and result-orientated


2500 - 3500 SGD

Total applicants :70 Job posted 1 year ago Total Views : 1624 Unique Views : 1624

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