Local Measure
Country : Singapore
  • Internship

Junior Customer Experience Manager - Intern

Local Measure helps businesses understand and manage the social conversations and influencers at their locations, stores and event venues. Local Measure merges local content, social media and mobile technology, to provide some of the world’s largest businesses and brands with live access to data, rich content and analytics at a local level.

The company has offices in Singapore, Sydney, London, Dubai, LA and Miami

Responsibilities

As a Junior Customer Experience Manager, you will be working with some of the region's and world’s most well-known brands in the Hospitality and Leisure Industry to ensure that they are getting the most out of our technology. 

If you are passionate, curious, can-do and want to join a fast growing tech startup company, this is the position for you. You will be given continuous training and there are many opportunities to develop your career across the business.

Responsibilities:

  • Ensure that Local Measure’s clients receive the highest level of support and customer service (initial on-boarding and on-going support).
  • Resolve client issues in a timely and productive manner, while identifying and implementing process improvements when necessary
  • Monitor and facilitate the customer’s adoption of our solution features and functionality.
  • Work closely with sales teams to support them during the sales process.  


Requirements

Qualifications

  • Business education or education in a related field required. Knowledge in the Hotel, Travel and Tourism sectors an advantage
  • Excellent communication and presentation skills, attention to detail and a proactive approach to resolving issues.
  • Digital/Social Media savvy
  • Fluency in English. Other languages a real plus.
  • Relentlessly positive attitude and incredible work ethic.
  • Self-motivated with the ability to work independently and as part of a team with a strong commitment to finishing projects to deadlines.
  • Candidates should already have a valid visa to work in Singapore. 
  • Internship duration: 6 - 9 months


Salary

500 - 600 SGD

Total applicants :7 Job posted 3 months ago Total Views : 475 Unique Views : 474 Today Views : 1


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