Ecommerce Operations & Customer Service Manager

Edit Suits Co. is a high-end made-to-measure fashion technology company that is revolutionizing the way men shop for clothing. We’re using an innovative combination of e-commerce and direct sales to sell our high-quality products and are dedicated to offering the best customer experience to our customers. We're a young and dynamic team of former Rocket Internet and banking professionals,and are looking for people who "get stuff done".

Having launched about 3 years ago, Edit Suits Co. is now operating in London and Singapore, and will soon prepare further expansion. 

Excited about our story? Get in touch now!

Responsibilities

We have recently completed a fund raise, and are now bringing the business to the next level. Sales in Singapore and London are growing fast, and we are looking for a hands-on and motivated graduate to manage our Operations in Singapore and to take charge of all operational and customer service aspects.

Your role will primarily involve:

• In charge of biz dev and operational aspects, working closely with the country manager and co-founders
• Take a leading role in improving current systems and roll out of new systems
• Management of customer orders and outfitter schedules
• Oversee and manage quality control of our products and customer service
• Monitor and improve operational and financial KPIs

Requirements

• Only Singaporean citizen need to apply (we are unable to provide an S Pass or EP)
• Higher educational background (minimum Bachelor degree)
• Technical major preferred (e.g. accounting, finance, engineering)
• Driven and motivated
• Good English language skills (verbal and in writing)
• Basic programming skills (html, javastript) is a PLUS

Salary